What are the different types of knowledge management systems?

There are three main types of knowledge management systems that aid you in business knowledge sharing and managing. They are knowledge work systems, intelligent techniques, and enterprise-wide knowledge management systems.

How is knowledge management used in organizations?

Knowledge management is used by organizations to boost the proficiency of decision-making ability. Ensuring all customers and employees have access to the complete expertise held within the enterprise, a smart workforce is created who can make quick and informed decisions that assist the overall organization.